Services

An integral part of your solution is our professional and personalized services — from initial requirement analysis, deployment of each implementation phase to system live operation — we increase the value of our solutions by assisting our customers to strategically choose, implement and use our products and ensure its benefits are maximized and remains a fundamental tool for their business growth and success. AIM System is committed to undertake any services in relation to our projects. We distinguish our professional services from our competitors through our attention to details. We look at the big picture and customize a solution based on details.

AIM System work closely with each client to formulate project plan before system implementation which will determine the time-scales, tasks and resources required and will assign the relevant personnel to fulfil the determined functions. We will also provide expertise and skills in the areas of project management, implementation, product support and consultancy, technical support, server and network configuration.

System Implementation

A proper implementation can save client lots of time and efforts and accelerate ROI. In order to have the system built meeting your expectation and requirements, our experienced consultants would conduct business review, requirement study, conference room pilot and user acceptance test with you, providing professional insights. We also provide project management service to make sure the implementation can be completed on time and within budget.

System & Report Customization

We understand that every business has its unique operation process and strategies to make it success. We offer professional system customization design and development to create unique functionality for specific needs. Report customization is also provided for in depth business analysis.

System Upgrade

We are here to growth with you. As your business growth, you may need a more updated system or advanced functions to support your business operation. We always connected with the most updated system information and technology, keeping equipped ourselves to offer you the most up-to-dated system version and implementing with the latest technology.

System Training

System training is a session that cannot be ignored. Understanding your system can smoothen daily operation and greatly improve productivity. We offer professional administrative training, operational training, financial training and other customized training for helping you to work well with the system.

Technical Support

We know that it is not unusual to have problems faced. We offer hotline and remote technical support for reassuring your concerns. On-site services can be arranged for complex issues.

System & Network Infrastructure

The system itself and its surrounding network Infrastructure and the hardware used are closely linked and inseparable. Our professionals are always prepared to recommend equipments that mostly suit your case, optimizing system performance.